Need water leak detection with insurance report? Hydro Therm responds quickly with an approved inspection.

Hidden leak or embedded pipe? Hydro Therm performs non-destructive leak detection and delivers a technical report accepted by insurers. Available in Brussels and surrounding areas.

What to do in case of a water leak?

Follow these simple steps to reduce damage and improve your chances of insurance reimbursement for leak detection.

  • 1. Shut off the water supply if needed
    If you see a constant flow, a puddle, or a visible leak, turn off the main water valve. If it’s just dampness or you’re unsure, call a professional for non-invasive leak detection.
  • 2. Try to identify the source of the leak
    It could be inside a wall, ceiling, pipe, or sanitary appliance. Don’t attempt any repair without evidence—this could compromise your insurance water damage claim.
  • 3. Take pictures of the damage
    Capture visible signs: damp stains, mold, flaking paint, warped flooring… These are essential for your claim.
  • 4. Call Hydro Therm
    We respond quickly to pinpoint the source. Our reports meet the expectations of most insurance companies.
  • 5. Request a technical report
    Our report includes the method used (thermal camera, tracer gas…), observations, and recommendations. Insurers often require it for embedded leaks.
  • 6. File your claim
    Send your documents (photos, report, invoice or quote) to your insurance provider—ideally within 5 business days.
  • 7. Keep all documents
    Save the report, invoice, photos, and all communication with your insurer in case of an assessment.

⚠️ Important: Each insurance policy is different. You must check whether non-destructive leak detection is covered by your home or fire insurance. Some companies require a detailed report, others a quote or invoice. Hydro Therm provides all necessary documentation, but we cannot guarantee reimbursement without your insurer’s confirmation.

Hydro Therm – We find the leak, your insurance takes it from there

Trust our expertise for fast, precise leak detection and insurer-ready documentation.

  • ✅ Insurance-compliant service: report format accepted by most insurers.
  • Non-destructive detection: thermal imaging, tracer gas, endoscopic tools.
  • Report in 24–48 hours: essential for your insurance claim for water damage.
  • Service in Brussels & surrounding areas: 7 days a week, urgent response available.
  • Personalised advice: we help you understand what to submit to your insurer.

❓ Leak detection and insurance – FAQ

Does my insurance cover leak detection?
It depends on your policy. Some insurers cover non-destructive leak detection, others only the resulting damage. Always check directly with your insurer.

Do you provide a report for insurance?
Yes. We deliver a detailed technical report with the detection method, results, and conclusion. It’s often required when reporting a leak to your insurer.

Is your report accepted by insurance companies?
We follow industry-standard techniques (thermal camera, gas tracing, etc.). Our reports are accepted by most insurers, but final decisions are up to them.

Can I get reimbursed for the service?
If your insurance covers leak detection, yes. We provide a detailed invoice to support your reimbursement request.

Does Hydro Therm handle the insurance process?
No. You must submit the claim yourself. However, we supply all documentation and are available to answer technical questions if needed.

→ Book an appointment online or call us at +32 485 54 85 80